Privacy Statement

BDR Thermea and its operating companies ("BDR Thermea") are aware of how important it is that the personal data you provide to us is kept secure and that your privacy is respected.

In the course of conducting our business worldwide, BDR Thermea collects and processes personal data relating to our clients, shareholders, employees, suppliers, business partners, website visitors and other persons.

BDR Thermea follows a strict privacy policy to ensure that we maintain the confidentiality and integrity of your personal data. BDR Thermea's privacy policy is outlined below to enable you to understand how the BDR Thermea handles your personal data, what data the BDR Thermea may collect, for what purposes it will be used, how the data is safeguarded and to whom we may disclose the data.

Personal data is information that can be used, either directly or indirectly, to identify a living individual. Sensitive Personal Data is information relating to sensitive categories of information such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, health or sexual orientation as religious beliefs, trade union membership etc. It is BDR Thermea policy not to process sensitive personal data without your explicit consent.

BDR Thermea's privacy policy is effective as of March 1st 2004 and has been compiled in light of the legislation currently in force within the UK. This policy is subject to alteration following amendments to the relevant legislation and is subject to variations in accordance with local legal and regulatory requirements.

The BDR Thermea's Privacy Policy and Principles

BDR Thermea observes the privacy principles described below when processing your personal data.

What Information Does BDR Thermea Collect?

Generally speaking you can visit any of the BDR Thermea's websites without the need to disclose or reveal personal data. However, in order to provide you with better customer service and inform you about products, promotions and services offered by the BDR Thermea, certain BDR Thermea websites will ask you to enter personal data.

Processing Of Your Personal Data

It is BDR Thermea's policy to only process your personal data with your consent, or in such circumstances as relevant legislation permits. We will only process sensitive personal data with your explicit consent, or if such processing is permitted by an applicable law.

BDR Thermea will not allow your personal data to be processed in a manner that is incompatible with the purposes for which the data was originally collected, unless you authorise otherwise or the processing is required by an applicable law.

We will undertake all reasonable steps to ensure that your personal data held by the BDR Thermea remains accurate, adequate, relevant, up-to-date and ensure that it is not excessive for the purpose for which it is used. However, we rely on you to inform us of any changes to your personal data in order to do this. It is our policy not to hold data for longer than is necessary.

At the BDR Thermea we respect your privacy, therefore if you so wish, you have the right to request that your personal data be removed from the BDR Thermea databases.

Your personal data will be processed in accordance with this privacy policy and your rights under the Data Protection Act 1998 are not affected.

To Whom Will The BDR Thermea Share The Information It Receives?

The personal data you provide to the BDR Thermea is an important part of our business. BDR Thermea may share your personal data as described below, but rest assured we are not in the business of selling your personal data to unrelated third parties:

  • BDR Thermea may transfer personal data between its operating companies where it is necessary to do so in order to meet the purpose for which you have submitted the information and, unless you indicated otherwise, to keep you informed of products, services and promotions offered by the BDR Thermea. 
  • BDR Thermea may transfer your personal data to third party agents and subcontractors who undertake certain functions on behalf of the BDR Thermea ("relevant third parties"). In this instance the relevant third party acts as a data processor on our behalf and we remain the data controller, thus retaining responsibility for your personal data. The relevant third parties only have access to your personal data as is necessary for them to perform their duties and may not use it for any function other than as detailed in their written contract. All relevant third parties are required to comply with the Baxi Group privacy policy and relevant Data Protection Legislation. In particular, they must ensure that your personal data is kept confidential and that adequate security measures are in place.
  • If for any reason, in BDR Thermea's sole discretion, the BDR Thermea believes that it is reasonable to do so, BDR Thermea may disclose personal data that enables third parties to identify and contact you in the event that we need to bring legal actions against you, or to otherwise protect the interests of BDR Thermea. 
  • By submitting your personal data on any of the BDR Thermea's websites, you are providing us with your explicit consent to transfer your personal data to jurisdictions other than the UK and to relevant third parties.

Notice

When you submit your personal data to BDR Thermea it is on the understanding that the data controller is the BDR Thermea and the data processor is either the BDR Thermea or one of its relevant third parties. The purpose for which you are submitting the personal data will be outlined on the specific website.
Access To Your Personal Data

Individuals who have provided the BDR Thermea with personal data are allowed reasonable access to that data held by the BDR Thermea to verify, correct or request the data be deleted.

Your personal data will only be accessible and processed by  BDR Thermea, its employees, suppliers, business partners and other parties, who, in order to perform their contracted obligations to the BDR Thermea, require access to your personal data. In addition we may grant access to your personal data to third parties specified by you, or as authorised by law or a court order.

Security Of Your Personal Data

BDR Thermea, and its relevant third parties, undertakes that all appropriate, technical and organisational measures shall be taken against unauthorised or unlawful processing of, against accidental loss or destruction of, or damage or access to, your personal data.
Cookies

When viewing some of the BDR Thermea websites we may store some data on your computer which automatically recognises your PC when you next login ('a cookie'). If you do not wish to receive our cookies please contact your IT department to ask them to configure your internet browser accordingly.
Compliance With This Policy

To ensure that BDR Thermea and its relevant third parties comply with this policy we will:

  • Publish this policy on all our websites such that it is obvious and accessible to all relevant parties.
  • Appoint a contact at the various Baxi operating companies who will be responsible for maintaining this privacy policy for that operating company and ensuring that their employees are trained appropriately.
  • Ensure that this privacy policy is reviewed on an annual basis and complies with the prevailing legislation. The policy will be amended in light of changes in legislation.

Links To Websites

Various BDR Thermea websites may provide links to other websites. The BDR Thermea does not control such websites, and therefore we accept no responsibility for their content, or their privacy policies.

How To Contact Us

If you have any queries regarding the BDR Thermea;s privacy policy please contact The Data Controller at BDR Thermea, 16 Stanier Way, Wyvern Business Park, Derby, DE21 6BF, United Kingdom. Alternatively, you can e-mail specification.uk@bdrthermea.com